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      Job Reference No: 4306

      Employment Type: Permanent

      Customer Service Representative


      Location: Normanton Salary: £24,000

      A leading multi model logistics business is looking for a Customer Service Administrator to join their Normanton site. As a Customer Service Administrator you will be responsible for assisting the customer through the delivery journey; ensuring clear lines of communication with the Transport team and assisting with all administrative duties. 

      The role is a mix of Customer Service and Administrative duties and so a background in both is essential. You will work closely with the Transport team to ensure customer service levels are adhered too; providing updates on delivery times and assisting with drivers as and when required. From an administrative direction you will ensure paperwork is completed and provided to drivers; data entry and run relevant reports for customers and internal stakeholders. 

      As well as a background in Customer Service and Administration; our client would ideally like someone to have a background in Transport or Logistics. Ideally the person will be confident; strong communicator and able to work under pressure. It would also be an advantage if you have worked with Transport Software but our client is able to train across their in house systems but you will need to be confident working on Microsoft Outlook; Excel and Word. 

      The role will be based in their Normanton site working 4 on 4 off day shift; 6am - 6pm. On offer is a salary of £21,000 - £24,000 per annum depending on experience. The company can offer a friendly working environment; additional company benefits and will look to train the individual to become a planner within their team. 

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