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      Job Reference No: 4512

      Employment Type: Permanent

      Internal Account Manager


      Location: Marlow Salary: £21,000

      Our client is a leading logistics provider who specialise in delivering Parcels, Packets and Mail for businesses across the UK. They are looking to add an Account Manager to join their growing team based in Marlow. As an Internal Account Manager you will be focused on managing a portfolio of existing accounts looking to retain and grow the relationships within the accounts. The Account Manager will focus on strategic accounts and so a strong background in B2B account management would be ideal for the role.

      As account manager you will pro-actively manage the agreed service levels; dealing with any issues and resolving queries for clients. As well as being targeted on retention and customer service levels you will also be required to uncover further opportunities to expand the revenue potential within the active accounts through solution based and cross selling.

      Along with experience in a B2B Account Manager role; the ideal person will be able to develop and nurture relationships and looking to increase account spend over a set period of time. It would be beneficial to have a background in parcels, packets, mail, delivery management or a similar industry but our client is open to experience. The right person will be an excellent communicator; able to build relationships and a driven candidate.

      On offer is the opportunity to join a leading and stable business with an attractive starting salary of £21,000 - £25,000 per annum depending on experience and opportunity to earn bonus of up to 10% of salary. Additionally the company can offer 23 days holiday plus bank holidays; stability and real career progression. The role will be working Monday - Friday; office based hours with some flexibility needed on start times but usually 8.30am - 5pm. The company are currently operating hybrid working with 2 days in the office and 3 days working from home; this will continue long term but the split may change in the new year to 3 days working from the office and 2 from home.

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