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      Job Reference No: 4550

      Employment Type: Permanent

      Key Account Operator


      Location: Egham Salary: £25,000

      Our client is an established International Freight Forwarder and Logistics provider who looks to support a range of clients across the UK. They are looking to add a Freight Account Manager to their team looking after Ocean and Air freight movements. As a Freight Account Manager you will be focused on working to oversee and facilitate process within Imports and Exports to provide the best possible service to their customers. 

      The role will be working to provide operational support to customers during the shipping process including assisting with quotations and initial bookings; customer documentation; monitoring shipment progress and managing customers throughout. This role requires a high level of customer service along with the ability to work alongside a variety of stakeholders within in the business. The role will also require submission and completion of customs entries;  invoicing of jobs and regularly updating systems to ensure internal stakeholders and customers are aware of the progress of shipments. 

      Ideally our client is looking for someone with experience in Ocean and/or Air Freight procedure but is open to experience. The right candidate will have a good telephone manner; excellent customer service skills and be highly organised as to manage workload and customer accounts. It would be an advantage if the person has used programmes such as CargoWise but our client is able to train. 

      On offer is an opportunity to join a thriving business with a fantastic reputation in the market. A salary of £25,000 - £28,000 depending on experience. Working hours would be Monday - Friday; 9am - 5.30pm based from their Egham Office. The company can offer a number of attractive employee benefits including contribution to healthcare. 

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